COVID-19 July 14 2020
We hope you and your family are well and managing during these difficult times. Below is information regarding the camp. It’s a day-by-day process that is ever changing. We are all eager to experience the 2020 season together, but our primary concern is the well-being of our guests and staff. Please check this website page for updates. We thank you for your patience.
When will you open for the season?
The camp opened on May 28th. At this time with the rise in Covid cases climbing, we are only accepting reservations for self-contained RV’s – no tents or RV’s without a full bathroom. Our bathhouse is currently open to tent campers and campers that have no on-board facilites. Masks will be required to use the bathhouse. If you don’t have a mask, they can be purchased for $1.00 at the office or through the CampersApp. A limit of 4 people at anyone time in the bathhouse, please be considerate. Our Lodge will remain closed until further notice.
We are sorry for the inconvenience.
Please visit the https://www.michigan.gov/coronavirus for more details on the current restrictions and plans to lessen them in the future.
Our staff is available from 10 am – 10 pm daily to answer your questions and address your concerns. They can be reached by phone at 231-869-5050
What facilities and amenities will be open and when?
Currently our playground and mini-golf are open, however these areas will not be sanitized. Parents are responsible to monitor their children and how they interact with others on the playground. The should also ensure that children wash their hands thoroughly after playing on the playground. Golf clubs, balls and score pencils will be sanitized after they are returned to the office. The golf course will be limited to one family and 2 rounds of golf. Parents are responsible for their children and play on these areas at your own risk. Social distancing will be difficult, especially on the playground.
We have also partnered with CampersApp this year to assist us in delivering a contactless check-in process as well as comprehensive information on the park and surrounding areas. Download to your smartphone, it will provide up-to-date information/alerts. On the morning of your arrival we will ask that you check-in by utilizing the digital check-in on your smartphone. We ask that you call the park 15 minutes prior to arrival so we can meet you at the office and escort you to your site. Your escort will have all your paperwork with the necessary information to enjoy your stay at Whispering Surf.
Check this page often for specific updates on what amenities and services may be impacted during your planned visit.
What can we do if MI State restrictions are still in place when we visit?
Despite possible restrictions in our services and amenities per MI state, guests can enjoy the camp visit by connecting with the great outdoors. Relax by your campfire, enjoy the beaches of Lake Michigan, canoe/kayak in Bass Lake or any number of waterways we enjoy here in Oceana and Mason County. You can bike and walk through the park. Of course, social distancing and face covering is suggested when you could be in contact with groups of 10 people or more that are not part of your family. Families camping with multiple families will be asked to social distance by household around the fire. In addition, all FHU campsites include 30 channels and free wifi, picnic table and a campfire ring to enjoy.
Check our CampersApp for additional detail on places to go and things to do.
Where can we get food and groceries?
The Wishing Well on B31 has many staples should you forget something. Up North Market on Monroe has a nice selection of fresh food and deli items. Hansens, in Hart is a family owned grocery store that carries just about everything. Big Box shopping in Ludington includes, Shop-n-Save, Walmart and Meijier.
Effective April 26th 2020, Any individual able to medically tolerate a face covering must wear a covering over his or her nose and mouth—such as a homemade mask, scarf, bandana, or handkerchief—when in any enclosed public space.
May I have visitors during our stay?
Additionally, as of August 1st, we will no longer allow day visitors in the camp for non-seasonal campers. Please make arrangements to gather with friends outside of the camp.
Overnight visitors not living in the same household are prohibited.
What is your cancellation policy?
Our standard cancellation policy is 10 days prior to arrival to receive a refund less a $20 reservation fee. Holiday and group reservations required a 30 day notice.
We appreciate your support and understanding during these unprecedented and challenging times. We know we will get through this together and we will meet again to enjoy all that our Park has to offer for years to come.
What if someone at Whispering Surf is diagnosed with the virus?
If our management is notified of a confirmed diagnosis that someone in the park has tested positive for COVID-19, we will follow the required MI State guidelines and immediately notify the local office of Michigan DHD# 10. We will offer full cooperation and follow their guidance. Anyone with symptoms of COVID-19 virus should follow CDC guidelines, contact their health care provider and self-quarantine for at least 14 days. Anyone that feels sick, whether or not they have a confirmed diagnosis of COVID19, should remain out of circulation in public areas of the Park.
What are you doing to maintain clean and sanitized facilities? All public areas/buildings are currently closed until the state moves through the phases of open.
Our guests are responsible for their own personal safety at all times while in the Park and need to take precautions to protect their own health and safety while on and of their campsite. Our staff is fully committed as well to do our best to provide for our guests’ health and well being. Please follow the CDC Guidelines for Personal Safety Practices so that every guest in the can do their share to protect themselves and keep others safe. Don’t forget to bring a mask for every member of your party.
Our staff will be sanitizing RV spots after each family departs. This will done with a Clorox based spray on the power posts and septic connections.
The bathhouse will be cleaned no less than 4 times per day, MASKS WILL BE REQUIRED WHEN USING OUR BATHHOUSE.
Our team will be working diligently to ensure the most sanitary environment for our guests.
All restrooms are equipped with touch free soap dispensers with antibacterial soap, hand dryers. We will be sanitizing using a Clorox based cleaner for all surfaces. We will have our team circulating through each public building to clean and wipe down frequently touched surfaces.
Will my next stay be different than previous stays at your Park?
We are all experiencing the COVID-19 world together for the first time. While we truly believe that our guests will have amazing, positive and memorable vacation experiences during every stay now and into the future, we also must accept that our behaviors and actions will need to adjust at times for us to all safely enjoy our individual vacation experiences. Our Park is designed to serve groups of guests that share and experience things together. We will require your full cooperation and support as we navigate these new waters together for the first time. Please realize when things seem different, or not the same as they have been for you during prior visits, that we are doing the best we can in the unfamiliar environment that we live in. Take deep breaths of fresh air AND maintain your social distancing and WE WILL get through this time together.
Jane & Andy Hathaway